Q. Can I really use the app with a real guitar?

Yes! Uberchord’s advanced audio technology listens to you playing a real guitar through your phone’s microphone and provides feedback in real time.

Q. How can I Un-subscribe from the app?

All subscriptions that you buy via the Apple App Store can be managed on your Apple ID web site or in the App Store app. In the App Store it is a bit hidden:

1) Open the App Store App on your iPhone
2) go to “Featured” (the star icon)
3) scroll down to the bottom
4) click on your Apple ID
5) choose “View Apple ID”
6) click “subscriptions”
7) click on “Essentials”
8) click “Cancel Subscription”

Q. Is the Uberchord app free?

While there are many great features in the app which are and will remain absolutely free, like Daily Workout, Chord Finder, Beginner Course 1 to name a few, for just $9.99 per month you can subscribe to our exclusive and premium content and select songs and level based on your choice.

Q. When are you launching the Android version?

We wish we had it already, but our team is small. Developing Uberchord for iOS is hard enough already, but Android even more so. It’s on the roadmap and we plan to launch the Android version by mid-2018. In the meantime, check out our chord finder and learn some interesting chords.

Q. What do I do if I have problems with the audio recognition?

Please send us an email along with the following information:

  • Your Apple device model: iPhone/iPod/iPad
  • If you are using an electric or an acoustic guitar
  • If you are using an electric guitar, please let us know your cable connection (eg: iRig or other) or amplifier.

Q. I cannot hear the drums?

If you cannot hear the drums, try the following:

  • Check if your device in on “mute” (this actually happens sometimes)
  • Check the volume levels of your device
  • If you are using an external adaptor cable, plug-in your headphones to the output connector of the adaptor.

If the problem persists, please do reach out and send us an email.

Q. Is it important to create a profile to use the app?

Not at all, but we highly recommend you. Why? Because creating a profile will allow you to track your daily progress and synchronize it across all devices. It allows you to personalize your Daily Workout which is a free feature of the app. This also allows you to share your progress with your friends on social media and most useful of all – set daily reminders and goals. Try it, we promise, you will not regret.

Q. I cannot finish the initial sound check?

That sucks! If you think you are facing a hardware issue, please send us an email along with the following information:

  • Your Apple device model: iPhone/iPod/ iPad
  • If you are using an electric or an acoustic guitar
  • If using an electric guitar, please let us know your cable connection (eg: iRig or other) or amplifier.

Q. My app crashes while playing guitar?

This sucks even worse! Please send us an email along with the following information:

  • Your Apple device model: iPhone/iPod/ iPad
  • If you are using an electric or an acoustic guitar
  • If using an electric guitar, please let us know your cable connection (eg: iRig or other) or amplifier.

Q. How can I unlock new levels and exercises?

Here is a secret cheat code: HARD WORK. ;-)

Okay, seriously now. Every exercise or level needs a specific number of picks to move on to the next level. These points can only be collected by practicing your guitar with the app. Each time you finish a level or achieve the success you gather points to move on to the next challenge.

Q. Is the guitar tuner free?

Yes! Absolutely free and not only that, it even comes with 19 different guitar tunings. Believe or not!

Q. Why can’t I find the song I want to learn?

We are constantly working hard to improve our repertoire of songs and add new content every week. With our latest release, we have included few popular tracks which have been recreated with backing tracks for you to play and learn along with their lyrics and strumming patterns. Over the next few weeks and months, we will be regularly adding new songs and content, please keep checking our blog and social media for updates.

Q. I hear distorted drum backing track?

Please send us an email along with the following information:

  • Your Apple device model: iPhone/iPod/iPad
  • If you are using an electric or an acoustic guitar
  • If using an electric guitar, please let us know your cable connection (eg: iRig or other) or amplifier.

Q. Why should I pay for songs and the premium content?

Great question! We expect you to ask this since we were a free app once upon a time.

Our intention (and wish) is to offer you the best content including your favorite songs to learn on the guitar. With Universal Music on board, we have licensing costs of songs which we feature in the app and have to share from our revenue generation. We have come a long way with your love and support and we do not wish to face the same fate as other music tech start-ups which unfortunately shut down due to lack of funds. We are a small team and want to be able to provide you with the best content and best support to learn guitar while striving to keep away from featuring any in-app advertising, like you, we hate it too.

Q. You still haven’t found what you are looking for?

Say hello to us! We are always happy to hear from you. Please use the contact form on the previous page.

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